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Terms & Conditions
of Booking

 

By tapping the "Book Now" button, I agree to:

Making full payment to ensure the booking is secured.

A full refund if I give at least 24 hours notice of cancellation.

A full refund if The Curious Play Cafe has to cancel my booking for any reason. 

 

That the session time is for 1.5 hours, and I will leave promptly at the end of my session.

No alcohol, illegal drugs or weapons will be bought onto the premises.

That The Curious Play Cafe reserves the right to refuse entry to any attendee appearing to be under the influence.

I am welcome to bring food for babies under 6 months onto the premises, but I will be responsible for managing allergies carefully. All other food must be purchased at the cafe.

That I as the booking adult agree that attendee health and safety is my responsibility, this includes allergies and medication, and risk analysis of play equipment.

That The Curious Play Cafe reserves the right to charge "cost price" for any intentional damage or damage that occurs from misuse of play equipment during the session time  - this excludes general wear and tear.

That I understand, whilst well-supervised "sensible siblings" are welcome to celebrate, The Curious Play Cafes play equipment is designed and intended for 0-5s, and therefore some equipment may not be suitable. 

Terms & Conditions
of Hire

 

By checking the "I accept the terms and conditions" box, I agree to:

Making full payment to ensure the date & time is secured.

A full refund if I give at least 7 days notice of cancellation, or a 50% refund for up to 48 hours notice. I will receive no refund if cancellations are made less than 48 hours before.

 

A full refund if The Curious Play Cafe has to cancel my party for any reason. 

 

That hire time is for 2 hours - this allows 15 minutes before your party starts to set up and 15 minutes after the party finishes to clear away.

That I will ensure all attendees have left the premises by the hire end time.

No alcohol, illegal drugs or weapons will be bought onto the premises.

That The Curious Play Cafe reserves the right to refuse entry to any party guest appearing to be under the influence.

I am welcome to bring my own food onto the premises, but I will be responsible for managing allergies carefully.

I am welcome to bring my own birthday cake onto the premises, but I will be responsible for managing allergies carefully.

That I as the booking adult agree that attendee health and safety is my responsibility, this includes allergies and medication and risk analysis of play equipment.

That The Curious Play Cafe reserves the right to charge "cost price" for any intentional damage or damage that occurs from misuse of play equipment during the session time  - this excludes general wear and tear.

That I agree to take any rubbish, food waste, and recycling home with me to dispose correctly.

That I understand, whilst well-supervised "sensible siblings" are welcome to celebrate, The Curious Play Cafes play equipment is designed and intended for 0-5s, and therefore some equipment may not be suitable. 

 

 

 

GDPR Privacy Policy

Effective Date: 01/08/2023

 

Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website and use our services. By accessing our website, you consent to the practices described in this policy.

 

Information We Collect

Personal Information: We may collect your name, email address, contact information, and other identifiers when you interact with our website and services.

Usage Data: We collect information about how you use our website, including IP addresses, browser type, device identifiers, pages visited, and time spent on our site.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

How We Use Your Information

Provide and improve our services. Respond to your inquiries and communicate with you. Personalize your experience and tailor content. Monitor website usage and analyze trends. Comply with legal obligations.

 

Legal Basis for Processing

We will process your personal information based on one or more of the following legal grounds:- Your consent.- To fulfill a contract with you.- Legal obligations.- Legitimate interests.

 

Data Sharing

We may share your personal information with third parties:

Service Providers: We engage service providers to assist in providing our services, such as hosting and analytics.

Legal Requirements: We may disclose your information as required by law or to protect our rights.

We will never sell your information to a third party. 

 

Your Rights

You have the right to: Access and receive a copy of your personal information. Rectify inaccuracies in your information. Erase your personal information. Object to the processing of your information. Withdraw your consent.

 

Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

 

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at thecuriousplaycafe@gmail.com.

Data Policy
 

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